Read the FAQ's below.
If your question is not answered, head over to our CONTACT page and email us.
All sales are final.
-No refunds. Exchanges for a different size are okay, same design only. For exchanges the shirt must be unworn and in perfect condition. If you need to exchange just email us, thanks!
Can I combine shipping with my Rotten Pin Order?
-No, unfortunately the pins and shirts are processed and shipped separately from different locations. You have to place separate orders for shirts and pins, shipping cannot be combined. Its not really confusing, we have two separate sites so there are two separate shopping carts, one for Rotten Pins and one for Rotten Cotton. Thanks
I placed an order from the OLD Rotten Cotton site and haven't received it, what should I do?
-Most of the back orders from the old Rotten Cotton site before Shawn's accident have shipped, they continue to ship daily, we hope to have them all shipped soon. If you haven't received an order or a tracking number, click the contact and email us we will get back to you within 24 hours. Thanks
What is the turn around time for a shirt order?
Covid19 UPDATE: During the Pandemic/Stay Home orders please allow up 3-4 weeks for orders to ship.
Most orders will still ship in about 1-2 weeks, but please allow for the extra time until our regular suppliers are back open and at full operation. We are waiting a lot longer for inks, and clothing because our regular suppliers are closed.
You should see a tracking email for your order between the 1-4 week time frame. If you do not see your tracking after 3-4 weeks, PLEASE check your Junk folder in your email before emailing us, our tracking emails end up there a lot.
Also, keep in mind the mail is slower as well, the post office is not running normally either and you may have to wait up to a week longer for an order to arrive after you have received the tracking number. Thanks!
-Our Auto Pressed tees, tanks and hoods are shipped with USPS tracking within 5-8 days. (It may take one extra week during Covid19)
-Our Classic Hand Screened tees are shipped with USPS tracking within 10-14 days. (It may take one extra week during Covid19)
How do you ship?
-We use USPS.Com. Tracking numbers are emailed as soon as we ship.
What kind of t-shirts do you print on?
-Our Auto Press tees are printed on TWO different styles:
Gildan Soft Ringspun Cotton 4.5 Ounce Shirts: These are a thinner and softer style tee, very soft and comfortable. Great for the summer, or if you just don't like wearing a heavy style tee. Starting at $22.00 each.
Gildan Thick Cotton 6.0 Ounce Shirts: These are a thicker heavier tee. Great for the winter or colder climates. Or those of you that like wearing a heavier style tee. Starting at $26.00 each.
-Our Hand Screened Tees are printed on:
Fruit Of The Loom HD 100% pre-shrunk cotton 5 Ounce tees: These are the shirts we've printed on for over 20 years now.
Do you have discounts or coupons?
-For our Hand Screened Tees:
Buy any 6 Hand Screened Tees and get 1 FREE! Just add 6 shirts to your cart and use Coupon Code: FREESHIRT at Check Out!
-For the rest of our clothing:
Spend $150.00 in our store (before shipping) and get 10% off! Once your subtotal reaches $150.00 just use Coupon Code 10%OFF at check out!
Spend $200.00 in our store (before shipping) and get 15% off! Once your subtotal reaches $200.00 just use Coupon Code 15%OFF at check out
Rotten Cotton Graphics
PO BOX 3315
Antioch Ca 94531